GENERAL TERMS AND CONDITIONS OF HOME FURNISHING SHOP \u2019T LOOIERSHUIS INTERIEURS<\/b><\/p>\n
<\/b>ARTICLE 1 \u2013 Definitions
\n<\/b>In these terms and conditions, the following definitions shall apply:
\nThe Customer:<\/b>\u00a0The buyer\/customer or the person who enters or wishes to enter into an agreement with the entrepreneur;
\nThe Consumer:<\/b>\u00a0The Customer not acting in the exercise of a profession or business;
\nThe Business Customer:<\/b>\u00a0The Customer acting in the exercise of a profession or business;
\nThe Reseller:<\/b>\u00a0the Customer acting as a reseller in the exercise of a profession or business. This Customer is requested to visit the B2B site with the general terms and conditions applicable to resellers.
\nThe Entrepreneur:<\/b>\u00a0The seller\/contractor, who enters into or wants to enter into an agreement with the Customer;
\nApplication:<\/b>\u00a0the application requested by the Customer via the website, in order to reach together, the Customer and the Entrepreneur, the Agreement for delivery of products;
\nThe Agreement: <\/b>the Agreement for delivery of products;
\nEpisode:<\/b>\u00a0the actual offer of the purchased products to the buyer;
\nDelivery:<\/b>\u00a0making the products available ready for use, as agreed.<\/p>\n
ARTICLE 2 - The identity of the Entrepreneur ARTICLE 3 - Applicability Article 4 \u2013 The Offer ARTICLE 5 \u2013 The Agreement Down payment<\/b> ARTICLE 6 \u2013 Delivery and Performance ARTICLE 7 \u2013 Storage of Products Article 8 \u2013 Transport ARTICLE 9 \u2013 Payment ARTICLE 10 \u2013 Force Majeure ARTICLE 11 \u2013 Cancellation ARTICLE 12 \u2013 Conformity and Guarantee ARTICLE 13 \u2013 Complaints Procedure ARTICLE 14 - Disputes ARTICLE 15 - Additional or different provisions ALGEMENE VOORWAARDEN VAN WOONWINKEL \u2019T LOOIERSHUIS INTERIEURS ARTIKEL 1 \u2013 Definities In deze voorwaarden wordt verstaan onder: De Afnemer:\u00a0de koper\/opdrachtgever of degene die met de ondernemer een overeenkomst aangaat of wil aangaan; De Consument:\u00a0de Afnemer die niet handelt in de uitoefening van een beroep of bedrijf; De Zakelijke afnemer:\u00a0de Afnemer die handelt in de uitoefening […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"folder":[345],"class_list":["post-15735","page","type-page","status-publish","hentry"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"vp_sm":false,"vp_md":false,"vp_lg":false,"vp_xl":false,"vp_sm_popup":false,"vp_md_popup":false,"vp_xl_popup":false,"commercegurus-pdp-large":false,"commercegurus-plp-mobile":false,"qi_addons_for_elementor_image_size_square":false,"qi_addons_for_elementor_image_size_landscape":false,"qi_addons_for_elementor_image_size_portrait":false,"qi_addons_for_elementor_image_size_huge-square":false,"cgkit_image_swatch":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"qi_blocks_image_size_square":false,"qi_blocks_image_size_landscape":false,"qi_blocks_image_size_portrait":false,"qi_blocks_image_size_huge_square":false},"uagb_author_info":{"display_name":false,"author_link":"https:\/\/looiershuis.com\/interieurs\/en\/author\/christelvanbezouwoutlook-com\/"},"uagb_comment_info":0,"uagb_excerpt":"ALGEMENE VOORWAARDEN VAN WOONWINKEL \u2019T LOOIERSHUIS INTERIEURS ARTIKEL 1 \u2013 Definities In deze voorwaarden wordt verstaan onder: De Afnemer:\u00a0de koper\/opdrachtgever of degene die met de ondernemer een overeenkomst aangaat of wil aangaan; De Consument:\u00a0de Afnemer die niet handelt in de uitoefening van een beroep of bedrijf; De Zakelijke afnemer:\u00a0de Afnemer die handelt in de uitoefening…","_links":{"self":[{"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/pages\/15735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/comments?post=15735"}],"version-history":[{"count":0,"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/pages\/15735\/revisions"}],"wp:attachment":[{"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/media?parent=15735"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/looiershuis.com\/interieurs\/en\/wp-json\/wp\/v2\/folder?post=15735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n<\/b>Statutory name: Looiershuis Interieurs B.V.
\n<\/span>Trade name: \u2019t Looiershuis Interieurs.
\n<\/span>Branch and postal address: Baarleseweg 35, 4861 BR Chaam.
\n<\/span>Phone number: +31 (0)161- 491696
\n<\/span>E-mail address: info@looiershuis.com<\/a>\u00a0<\/span><\/a>
\nChamber of Commerce number: 66161045
\n<\/span>VAT number: EN 856421406B01<\/p>\n
\n<\/b>3.1. <\/b>These general terms and conditions apply to any offer made by the Entrepreneur.
\n3.2. <\/b>The text of the Terms and Conditions must be made available at all times prior to the Agreement. These can always be found on the Company's relevant website, where this is not reasonably possible, before the Agreement is concluded, the opportunity will be offered to physically inspect them at the Company's premises.\u00a0<\/span><\/p>\n
\n<\/b>4.1.<\/b>\u00a0The offer states a full description of the products and\/or services to be supplied and the total (purchase) price including taxes and delivery costs. All offers are valid up to and including one month after the offer date, unless the offer shows otherwise. The quotation description is based on the data provided by the Customer. In doing so, the Customer must inform the Entrepreneur of facts and\/or circumstances that may influence the performance of the agreement, insofar as they are relevant to making the quotation. If the Entrepreneur makes use of illustrations, these shall be a true representation of the products and\/or services offered. Obvious mistakes or obvious errors in the presentation of the offer shall not bind the Entrepreneur. The Entrepreneur also bears responsibility regarding the price of the product and the delivery. If, however, there is an obvious mistake, the Trader reserves the right not to conclude an agreement and to inform the Consumer accordingly, giving reasons.<\/p>\n
\n<\/b>5.1.<\/b>\u00a0Subject to the provisions of paragraph 5.5, the agreement is concluded at the moment the Consumer accepts the offer and fulfils the conditions set out therein.
\n<\/span>5.2.<\/b> With the Agreement of the product or service, the Entrepreneur shall enclose to the Customer these General Terms and Conditions, in writing or in such a way that they can be stored by the Consumer in an accessible manner on a durable data carrier.<\/p>\n
\n5.3<\/b>\u00a0When entering into an agreement with a Consumer, the entrepreneur may ask for a down payment. The down payment is discussed together. Usually, the down payment for Consumers is around \u20ac 100, depending on the distance of the delivery address. No maximum percentages apply to business customers (not consumers) and a down payment is also discussed together.
\nPrice change<\/b>
\n5.4.1.<\/b>\u00a0For price increases for Consumers, occurring after the conclusion of the contract but before delivery, the following applies:
\n- Price increases due to VAT increases and other legal measures can always be passed on.
\n- Other price increases within 3 months of the conclusion of the Agreement may not be passed on.
\n- Other price increases after 3 months after the conclusion of the Agreement may only be passed on if this has been agreed. In doing so, the Entrepreneur shall state why a price increase may be implemented and whether or not the Consumer may subsequently dissolve the Agreement free of charge.
\n5.4.2.<\/b>\u00a0Price reductions after the conclusion of the Agreement due, for example, to clearance sales, clearance sales, promotions or discounts on showroom models do not entitle the Customer to a price reduction.
\n5.4.3.<\/b>\u00a0Price increases may be passed on to Business Customers.
\n5.5.<\/b>\u00a0If, based on research within legal frameworks, the Entrepreneur has good grounds not to enter into the Agreement, he is entitled to refuse a request or order or to attach special conditions to the performance, giving reasons. The Entrepreneur may then dissolve the Agreement in whole or in part out of court without notice of default. For example in case of legal debt restructuring, bankruptcy or suspension of payments of the Customer.
\nRetention of title<\/b>\u00a0on delivery to Consumers
\n<\/b>5.6.<\/b>\u00a0The Company remains the owner of the products sold until the Customer has paid the total (purchase) price in full upon delivery.
\n<\/span>Collateral for Business Customers<\/b>
\n5.7.<\/b>\u00a0In an Agreement with a Business Customer, the Entrepreneur may request sufficient security for the fulfilment of the payment obligation before performing or proceeding with the Agreement.
\n<\/span>Retention of title<\/b>\u00a0on delivery to Business customers<\/b>
\n5.8.<\/b>\u00a0The Entrepreneur remains the owner of the products sold until the Customer has paid the price (and any additional costs) in full. The Business Customer is obliged to treat the products with care. He may not give the products to third parties or pledge them, pawn them, or remove them (or have them removed) from the premises where they were delivered, until the amount due has been paid.
\nCompensation in Business Customers\u00a0<\/b>
\n5.9.<\/b>\u00a0The Entrepreneur never has to pay damages to a Business Customer other than those expressly provided for in these terms and conditions. He does not have to pay other direct or indirect damages, including third-party damages, loss of profits and the like.<\/p>\n
\n<\/b>6.1. <\/b>The Entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing requests for the provision of services. The Entrepreneur shall deliver the products properly, soundly and as agreed in the Agreement.
\n<\/span>6.2. <\/b>The place of delivery is the address specified by the Customer. The Customer will receive a confirmation. The Customer shall ensure that the place of delivery is easily accessible and available and that everything possible is done to enable smooth delivery.
\n6.3.<\/b> The delivery time will be discussed with the Customer during the ordering process.
\n<\/span>6.4.<\/b>\u00a0If the expected delivery time is not met, the Entrepreneur will be granted an additional period to still deliver. The extra period is a maximum of one month but never longer than the original discussed delivery time. Any price increases within this period may not be passed on.
\n6.5.<\/b>\u00a0If the additional period is exceeded, the Customer may rescind the agreement without charge.
\n6.6.<\/strong> In case of dissolution in accordance with the previous paragraph, the Entrepreneur shall refund the amount paid by the Customer as soon as possible, but at the latest within 30 days after dissolution.
\n<\/span>6.7.<\/b> In the case of an Agreement with a Consumer, the risk of damage and\/or loss of products rests with the Entrepreneur until the moment of delivery to the Consumer or a representative designated in advance and made known to the Entrepreneur, unless expressly agreed otherwise.
\n6.8.<\/b>\u00a0If it has been agreed that orders will be ordered by the Entrepreneur after the Consumer's communication (order on call), the agreed fixed or probable delivery time starts running from the call date. Call-off must take place within nine months of the conclusion of the Agreement, unless otherwise agreed. If no call is made within that period, the Contractor will remind the Customer in writing and give him a maximum of three months to still call. After this period, the Agreement will be considered cancelled and Article 10 will apply.<\/p>\n
\n<\/b>7.1.<\/b>\u00a0If the products are offered but not accepted on the agreed delivery date, except if the products are faulty, the Entrepreneur shall make a second delivery within a reasonable time. The Entrepreneur may charge storage costs and further demonstrable damages and reasonable costs after refusal or after second delivery.
\n7.2.<\/b>\u00a0If the second delivery is also not accepted, the Entrepreneur may:
\na.<\/b>\u00a0claim performance of the Contract and charge storage costs and further demonstrable damages and reasonable costs or;
\nb.<\/b>\u00a0keep the products in storage for another 30 days under calculation of storage costs for the Customer. If the products to be delivered have not been taken up by the Customer after the situation mentioned in a or b, the Entrepreneur may regard the Agreement as cancelled in accordance with the arrangement in Article 10. In addition to cancellation costs, the Entrepreneur may also charge storage costs for 30 days.
\n7.3.<\/b>\u00a0Once the products have been paid for by the Customer, the Entrepreneur shall keep the products in storage for a maximum of 3 months, calculating reasonable internal or external storage costs. In doing so, the Entrepreneur shall take into account the sales value of the products and the duration of the storage period, unless other arrangements have been made in this regard.
\n7.4.<\/b>\u00a0If the Customer still does not take delivery after the expiry of 3 months, the Agreement shall be deemed cancelled and the Entrepreneur may charge reasonably incurred internal or external storage costs, in addition to the cancellation fee referred to in Article 11. He must notify the Customer in writing that he intends to do so.
\n7.5.<\/b>\u00a0The risk of fire and damage during storage shall be covered by insurance by the Entrepreneur at his expense in the case of a consumer purchase.<\/p>\n
\n<\/b>8.1.<\/b>\u00a0The Entrepreneur shall bear the risk of damage and loss in transit. If the products are delivered by a professional carrier, the Entrepreneur shall ensure proper insurance.
\n8.2.<\/b>\u00a0If damages are observed upon delivery, the Customer must note this on the delivery receipt. If there is no opportunity to observe any damage upon delivery, the Customer shall note this on the delivery receipt, and is requested to observe visible damage no later than within 8.2<\/strong> working days to the Entrepreneur.
\n8.3.<\/b>\u00a0If the Customer arranges its own transport, it must check that the products are undamaged and complete after delivery but before transport.<\/p>\n
\n<\/b>9.1.<\/b>\u00a0The general payment condition is payment on delivery (preferably by pin, otherwise cash), even if the contract includes contract work. The customer may also ensure that the amount is already credited to the entrepreneur's bank account before delivery. Agreeing on a different payment condition is allowed.
\n9.2.<\/b>\u00a0The Customer has the duty to report inaccuracies in payment details provided or mentioned to the Entrepreneur without delay.
\n9.3.<\/b>\u00a0The Entrepreneur who delivers in parts may request payment for the part delivered with each partial delivery. The Customer shall receive a partial invoice for each partial delivery.
\nInvoice payment terms<\/b>
\n9.4.<\/b>\u00a0Payment of an invoice or partial invoice shall be made no later than 14 days after receipt, unless otherwise agreed.
\nNon-timely payment<\/b>
\n9.5.<\/b>\u00a0If the Customer fails to pay on time, he is in default under the law without notice of default. Nevertheless, after the payment term has expired, the Entrepreneur sends a payment reminder pointing out the default to the Customer. The Entrepreneur gives him the chance to still pay within 14 days of receiving the payment reminder and points out the consequences if he fails to do so.
\n9.6.<\/b>\u00a0After this further period, the Entrepreneur may collect the amount due without further notice of default. The associated (collection) costs shall be borne by the Customer. Such costs shall be limited to a maximum of the percentage of the principal sum allowed by laws and regulations.
\n9.7.<\/b>\u00a0The Entrepreneur may charge statutory interest to Consumers if payment is still not made after the deadline in paragraph 9.5. The interest may be calculated from the period mentioned in paragraph 9.5 until everything has been paid. In the case of a Business Customer, the Entrepreneur may charge statutory commercial interest after the period mentioned in paragraph 9.4.\u00a0<\/span><\/p>\n
\n<\/b>10.1.<\/b>\u00a0If fulfilment of the Agreement is temporarily impossible due to a cause not attributable to either party, the other party is relieved of its obligations for that period.
\n10.2.<\/b>\u00a0If fulfilment of the Agreement is permanently impossible for one of the parties in whole or in part due to a cause for which he cannot be held accountable, both parties will make efforts as much as reasonably possible to still fulfil the Agreement. The parties will discuss this. If the parties fail to reach an agreement, they have the right to dissolve the Agreement in whole or in part against reimbursement to the other party of costs reasonably incurred and to be incurred.<\/p>\n
\n<\/b>11.1.<\/b>\u00a0If the Customer cancels, it will owe compensation. This is based on lost revenue based on industry averages. The compensation is made up of the gross profit margin (fixed and variable costs, profit mark-up), less variable costs not incurred such as delivery costs. Compensation is 30% of the purchase price, unless the parties have agreed otherwise. It is 50% if the Buyer cancels while already being informed that the (partial) delivery can take place.
\n11.2.<\/b>\u00a0The percentages mentioned in paragraph 1 are fixed, except if the Entrepreneur can prove that its damage is greater or the Customer can make it plausible that the damage is smaller.
\n11.3.<\/b>\u00a0A cancellation should preferably be made in writing. In case of a verbal cancellation, the Entrepreneur shall confirm this in writing.<\/p>\n
\n<\/b>12.1.<\/b> The Entrepreneur guarantees that the products delivered meet the properties that the Customer may expect under the Agreement in normal use (conformity). This means that an article must be in good condition and function properly in normal use. If these expectations are not met, the Customer is entitled under the statutory warranty to replacement or repair, dissolution and\/or a price reduction. This also applies to \u2018special use\u2019 for Business Customers if this was agreed by the parties at the conclusion of the agreement. This is possible in some cases for very sturdy products. For seating, lighting and home accessories, it usually does not.
\n12.2.<\/b>\u00a0By law, the buyer must prevent or limit its losses as much as possible.
\n12.3.<\/b>\u00a0The Customer must behave as a good Customer. This means, for example, that the product is properly and adequately maintained and treated.
\n12.4.<\/b>\u00a0Deviations in colour, wear resistance, structure, etc. may limit or exclude the right to guarantee and\/or compensation. This is the case if the deviations are acceptable from a professional point of view according to applicable, customary standards or trade usage.
\n12.5.<\/b>\u00a0Manufacturer's warranty: If the manufacturer of the products provides a more far-reaching warranty to the Entrepreneur, this warranty also applies to the Customer.
\n12.6.<\/b>\u00a0The Entrepreneur shall bear the costs of repair or replacement, incl. freight and call-out charges. If the defect can be properly repaired, the Entrepreneur does not have to replace the product. If the Customer has moved abroad, freight and call-out charges will be reimbursed on the basis of the original delivery address.
\n12.7.<\/b>\u00a0In case of bankruptcy\/suspension of payments\/legal debt rescheduling of the Entrepreneur, the Customer may report as a creditor to the receiver\/administrator.<\/p>\n
\n<\/b>13.1.<\/b>\u00a0Complaints about the performance of the Agreement must be submitted to the Entrepreneur fully and clearly described. This should preferably be done in writing and in any case in a timely manner, preferably within two working days after the Customer has discovered the defects.
\n<\/span>13.2.<\/b>\u00a0The complaints procedure is through our customer service and can be found on the website.
\n13.3.<\/b>\u00a0If at the time of delivery there is no opportunity to observe and\/or report complaints and damage to the delivered or Buyer's property, the Buyer must report complaints or damage in writing as soon as possible thereafter, preferably within two working days after the Buyer has observed the defects.
\n<\/span>13.4.<\/b>\u00a0Complaints submitted to the Entrepreneur will be responded to for receipt within 3 working days. As soon as possible, and at least within a period of 14 days from the date of receipt, a substantive reply will be provided. If a complaint requires a foreseeably longer processing time, the Entrepreneur will respond within the 14-day period with an indication of when the Customer can expect a more detailed answer.
\n13.5.<\/b>\u00a0In case of damage, the Customer shall give the Entrepreneur the opportunity to inspect and assess the damage by or on behalf of the Entrepreneur. The Customer shall also cooperate with repairs by or on behalf of the Entrepreneur.<\/p>\n
\n<\/b>All agreements to which these terms and conditions apply are subject to Dutch law, unless otherwise indicated.<\/p>\n
\n<\/b>Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the Customer and must be recorded in writing or in such a way that they can be stored by the Customer in an accessible manner.<\/p>","protected":false},"excerpt":{"rendered":"